thin.KJ.et

Work in the dark and eventually you’re going to hit a wall. While the myth of the entrepreneur who comes up with a million-dollar idea and then just sits back and watches the money roll in might be persuasive, it’s a fiction, businesses need to plan and execute tasks in an organized manner.

To do that, every company needs business processes to manage work and achieve its goals. A business process is a series of tasks or steps that need to be taken by an organization to accomplish a concrete goal.
Managing these business processes makes companies efficient and that’s why business process management (BPM) was created. Business process management is a discipline that uses a series of tools and methods to help managers streamline business processes.

One of those methods it’s called business process mapping. Let’s define what it is and why it is so important when managing business processes.

What Is Business Process Mapping?

Business process mapping consists in using a workflow diagram or process map to visually represent a business process and define:

• What the business process steps are
• Who’s responsible for what in the business process
• What tools will be used
• What the standard is for completing that business process
• How success is determined

With a clear workflow diagram or detailed business process map, it is easy to see where improvements in the business process can be made to increase efficiencies and productivity. This is also a way to take a specific objective and measure it in order to compare against the overall objectives of the business, ensuring that they’re in alignment.

Now that we understand what business process mapping is, let’s learn how to create a process map.

…Read More »

The post A Quick Guide to Business Process Mapping appeared first on ProjectManager.com.
http://dlvr.it/S76LN5

Mir and Pinnington indicate that traditional PM systems which rely on the success criteria of cost, time, quality and meeting technical requirements have become considered ineffective and point to other models, such as EFQM as potentially effective (Mir & Pinnington, 2014). Read George Pitagorsky’s article at the link below in which he champions candor as a vital component of effective performance assessment.

Performance assessment is a critical part of optimal performance. When done well it brings intelligence, effective processes, mindfulness, and self-awareness to bear to sustain and continuously improve performance. Unfortunately, performance assessment is often not done well. Recent discussions about performance reviews make me ask:

• Why do people have such a tough time admitting that they screwed up?
• Where does the tendency to hide mistakes come from?
• What benefit does it provide? What does it cost?
• Wouldn’t mindfully saying something like
  “The situation is terrible, we misread the conditions, we could have acted differently. We’ll learn from this and do better next time. Meanwhile we will do our best to manage the current situation.” be better?

Candor – Open and Honest
Candor is being open and honest. It implies that bad news not be filtered out.

This article is about the need to value candor to better enable performance assessment and the improvement it can bring. How do we overcome the habits of blaming, perfectionism, unrealistic expectations, and fear of rejection and punishment that get in the way of owning up to performance shortfalls? […]

The post The Key to Performance Improvement: Candid Perfromance Assessment appeared first on Project Management Articles, Webinars, Templates and Jobs.
http://dlvr.it/S76504

Mir, F. A., & Pinnington, A. H. (2014). Exploring the value of project management: linking project management performance and project success. International journal of project management, 32(2), 202-217.