Information technology (IT) involves the use of computers, digital storage, networking and other physical devices, infrastructure and processes to create, process, store, secure and exchange electronic data. IT service management (ITSM) is the process of how those services meet the…
Read More

The post IT Service Management (ITSM): Frameworks, Processes & Phases appeared first on ProjectManager.
http://dlvr.it/SxvLg7